How Hybrid Security Works
The best of both worlds: AI-powered monitoring + rapid human response under one SLA
The Hybrid Security Model
Traditional security forces you to choose: expensive 24/7 guards or passive cameras with slow response. AGS Protect delivers continuous AI monitoring with guaranteed human backup—at 20-40% lower cost.
AI Monitoring
Continuous analytics and intelligent surveillance detect threats the moment they emerge—24/7 without fatigue.
Human Verification
Trained operators confirm alerts in real-time, eliminating false positives and applying human judgment.
Rapid Response
Mobile patrols dispatched in ≈15 minutes when threats are verified—fast intervention that deters incidents.
One SLA
Monitoring, response, and on-site guards managed together under a single accountable partnership.
Outcomes You Can Audit
20–40% lower total cost vs. 24/7 guard-only programs, while maintaining or improving coverage
Sub-60s alert verification during critical windows—real-time eyes confirming threats before dispatch
≈15-minute patrol arrival after verified dispatch (zone dependent), with GPS-tracked routes for accountability
Audit-ready incident packets: video clips, timestamps, GPS tours, and actionable recommendations for your leadership
One SLA, one accountable partner — monitoring, mobile, and on-site guards working as one.
The Hybrid Security Lifecycle
Detect
AI analytics flag a person, vehicle, or rule breach on cameras/sensors. Triggers instant alert to monitoring center.
Verify
Operator opens live views, checks adjacent cameras, and confirms threat within seconds—eliminating false positives.
Deter
Live talk-down via speakers; strobes if installed; many events end here without physical dispatch needed.
Dispatch
Nearest patrol (or on-site officer) routed with camera intel, site map, and incident details for informed response.
Document
Photos, video clips, GPS paths attached to incident; board/management report generated within 24 hours.
Improve
Monthly KPI review and alert tuning; quarterly roadmap for coverage/cost optimization and risk reduction.
AI doesn't get tired; people bring judgment and accountability. Together, they prevent more incidents for less money.
People + Tech — Clear Roles, No Gaps
Monitoring Operators
Live verification of alerts, talk-down deterrence, and dispatch coordination. Coverage includes nights, weekends, and holidays—no gaps.
Mobile Patrol
BSIS-licensed officers with vehicles stationed across LA & OC. Respond to verified dispatches in ≈15 min, conduct scheduled virtual tours, and provide visible deterrence.
On-Site Officers (Optional)
Dedicated or roving guards for high-traffic periods, lobby/concierge coverage, or 24/7 presence. Integrated with monitoring for seamless handoffs.
Account Manager
Single point of contact for reporting, SLA reviews, coverage adjustments, and strategic planning. Weekly summaries + quarterly roadmap sessions.
Typical SLAs
| Metric | Target / Commitment |
|---|---|
| Alert verification (critical windows) | ≤60 seconds |
| Patrol arrival (after verified dispatch) | ≈15 minutes (zone dependent) |
| Virtual tours (scheduled rounds) | Hourly or per agreement |
| Incident packet delivery | <24 hours (same-day for urgent) |
Why Hybrid Costs Less (and Covers More)
Shared Monitoring Resources
One monitoring center handles multiple clients—spreading operator costs across hundreds of sites instead of dedicated headcount per property.
Targeted Hours, Not 24/7 Guards
AI watches continuously; human response deployed only when verified threats emerge. Eliminates idle guard time while maintaining faster reaction.
Faster Deterrence = Fewer Incidents
Live talk-down and strobes resolve 40–60% of events without physical dispatch, reducing patrol costs and minimizing damage/theft losses.
Reuse Existing Devices
ONVIF/RTSP cameras and API-capable access control integrate directly—no rip-and-replace. We fill gaps, not waste working equipment.
Data-Driven Optimization
Monthly KPI reviews and quarterly roadmaps identify coverage gaps, adjust alert thresholds, and optimize deployment—continuous improvement that compounds savings over time.
How Everything Connects
Edge Layer (On-Site)
Cameras, sensors, access control, intercoms—existing devices plus strategic upgrades for blind spots.
Transport Layer
Encrypted video streams, alarm signals, and webhooks sent to monitoring center via redundant ISPs.
SOC (Security Operations Center)
24/7 operators with live views, AI alerts, talk-down controls, and dispatch tools. Geo-failover for uptime.
Evidence Management
Incident packets auto-generated with video clips, GPS tracks, timestamps, and notes—ready for review/audit.
Reporting & Analytics
Dashboard for response times, hotspot maps, device health, and KPIs. Weekly summaries + monthly board reports.
Frequently Asked Questions
Ready to Experience Hybrid Security?
Get a custom assessment and see how we can protect your property for 20–40% less while improving coverage and response times.