Retail & Shopping Center Security

Hybrid retail security: loss prevention, 24/7 monitoring, rapid mobile response, and after-hours protection for malls, open-air centers, and big-box lots. Reduce shrink and deter vandalism.

Licensed & InsuredUL-827 aligned24/7 SOC15-min Patrol SLA

Trusted in Retail Security

Marshalls Logo
TJX Logo
CIM Group Logo
Panda Group Logo
The Point El Segundo Logo
Japan House Logo
K&L Wine Group Logo
Tiffany & Co. Logo
Ovation Hollywood Logo
Federal Realty Investment Trust Logo
Marshalls Logo
TJX Logo
CIM Group Logo
Panda Group Logo
The Point El Segundo Logo
Japan House Logo
K&L Wine Group Logo
Tiffany & Co. Logo
Ovation Hollywood Logo
Federal Realty Investment Trust Logo
Marshalls Logo
TJX Logo
CIM Group Logo
Panda Group Logo
The Point El Segundo Logo
Japan House Logo
K&L Wine Group Logo
Tiffany & Co. Logo
Ovation Hollywood Logo
Federal Realty Investment Trust Logo
Loss PreventionLive Talk-Down≈15-min Patrol SLAPortfolio-Ready Reports

Retail Security Solutions

Comprehensive protection for retail environments, from single stores to large shopping centers

Loss Prevention

Analytics + plainclothes presence reduce opportunistic theft and ORC success; evidence helps recoveries.

24/7 Monitoring

Entrances, exits, high-value displays, back corridors, and parking lots watched continuously.

Rapid Response

On verified alerts, patrols arrive ≈15 minutes and coordinate with PM/PD as policy dictates.

After-Hours Protection

Voice-down + patrol sweeps replace idle overnight posts while improving coverage.

Right-Sized by Hour

Daytime (Guest Experience + LP)

Concierge presence, queue & crowd shaping, store assist calls, discreet plainclothes LP, parking-lot visibility.

Night/After-Hours (Remote + Patrol)

AI monitoring on lots/entrances/docks, live talk-down, and mobile sweeps at set intervals; on-site guard only where risk demands.

Shoppers see a calm, helpful presence by day. After hours, AI and mobile units cover every corner without paying for idle posts.

Outcomes You Can Audit

30-40%

Shrink Reduction

↓ with camera-assisted loss prevention and talk-down

After-Hours Incidents

via verified alerts and directed patrols

≈15 min

Patrol Arrival

after verified dispatch (zone dependent)

Included

Monthly Portfolio Packet

Incident heatmap, video snapshots, trends, and recommendations

Wider coverage, faster detection — AI analytics + live operators monitor every entrance, lot, and corridor simultaneously. Verified response with voice-down deterrence, targeted mobile dispatch, and concise evidence packets for stakeholders. One contract, one SLA — technology, monitoring, and guards delivered by a local, accountable team.

See detailed case studies and monthly incident reports for your files.

Built for Real-World Retail

How AGS Protect responds to a Grab-and-Run Theft

1

Analyst Detects

Camera picks up suspicious activity at exit — AI flags potential grab-and-run theft pattern.

2

Operator Intervenes via PA

Live operator uses two-way audio to issue voice-down warning and alert store staff immediately.

3

Patrol Intercepts

Mobile patrol unit dispatched to location, arrives within 15 minutes to assist and document incident.

Support for Every Tenant

Hotline & Incident Assist

Store hotline or radio alias for immediate help; cases logged and shared with property management in roll-ups.

Evidence Bundles

Video/image snapshots, timestamps, officer notes, and map pins suitable for insurance or PD.

Walk-Outs & Escorts

On-call support for walk-outs and employee/vendor escorts as needed.

Seasonal Scaling

We add screening/LP posts and increase patrol frequency for holidays and product drops.

Safer Lots, Happier Shoppers

Pole/Roof Cameras with Analytics

Cameras at aisles & entries with analytics to detect loitering, vehicle tampering, and suspicious activity.

Mobile Patrols at High-Risk Windows

Patrol sweeps at predictable high-risk windows (closing time, late evening) to provide visible deterrence.

Two-Way Speakers

PA advisals to move loiterers without confrontation; most quality-of-life issues resolved without dispatch.

Lighting Checks & Visibility Routes

Regular lighting checks and 'see-me' patrol routes for maximum visibility and shopper reassurance.

Choose a Right-Sized Package

Not sure which fits? Start with a free assessment and we'll model guard-hour reduction vs. tech coverage for your sites

Silver
Starting at $X/month
  • Basic monitoring
  • Patrol response
  • Incident reports
  • After-hours coverage
Gold
Custom pricing
  • Day concierge
  • Night remote
  • Plainclothes LP
  • Evidence bundles
Platinum
Enterprise
  • AI analytics
  • Talk-down capability
  • Seasonal scaling
  • Dedicated account manager

💡 ROI Calculator: Replace 2 overnight posts?See your savings →

See Packages & Pricing

Recent Integration Wins

Real results from clients who integrated their existing systems

Open-Air Center (mid-LA)

Replaced two overnight posts with remote + mobile monitoring. Vandalism near zero; security team maintains visibility without idle guard costs.

Result:

~35% cost savings

Luxury Strip (Westside)

Plainclothes LP + queue control + real-time monitoring. Tenants report fewer organized retail crime attempts.

Result:

Fewer ORC attempts reported

Big-Box Lot (OC)

Lot cameras + talk-down + timed patrol sweeps. Vehicle break-ins eliminated through proactive monitoring and rapid response.

Result:

Zero break-ins for 90 days

Frequently Asked Questions

Common questions from property managers and security directors

Proven Results in Retail Security

See how we've helped retail centers like yours reduce costs while improving security:

Lower Total Cost Without Sacrificing Coverage

Most centers start Gold (day concierge + night remote) and upgrade cameras where blind spots exist. Typical payback 12–18 months from night-post reduction.

Reduce shrink and improve the guest experience. A hybrid retail program that's kinder to CAM charges — and tougher on theft.