Verified. Audited. Compliant—So You Can Rest Easy.

Security is about trust. This page lists our licensing, training standards, monitoring-center practices, insurance, and privacy posture. We design programs that meet or exceed California law and industry best practices—so your board, owners, and insurers can proceed with confidence.

CA PPO (BSIS) — Active & in good standing

UL-827 Aligned — Central station practices

FAA Part 107 — UAS (as applicable)

BSIS Officer Permits — Guard card & endorsements

Licensing & Registrations

California PPO (Private Patrol Operator)

PPO #######ActiveBSIS

License: PPO ####### (BSIS) — active Scope: on-site guarding, patrol, alarm response Supervisory structure & complaint process available on request

Monitoring Center (UL-827 Alignment)

UL-827 Aligned

Practices aligned to UL-827 central station standards Redundant power/ISPs, critical spares, disaster-recovery runbook Documented operator SOPs & shift supervision

UAS (Drones)

FAA Part 107

FAA Part 107 remote pilots Daylight/night ops per waiver; visual line-of-sight Site-specific flight plans and privacy overlays

Associations / Industry Engagement

ASIS | CALSAGA | BOMA | CAI (chapters as applicable) Ongoing CE & peer benchmarking

Training & Qualifications

  • BSIS Guard Card, new-hire & annual refreshers

  • Powers of Arrest, De-escalation, Report Writing, Radio, First Aid/CPR

  • Site orientation + post-order rehearsal

Technology & Monitoring Standards

UL-Aligned Central Station

Redundant power/ISPs; hot-spare workstations; continuity drills Operator supervision and shift handoff procedures

Device Health & Redundancy

Continuous camera health checks; alert if offline LTE/5G failover options for sites; edge recording where possible

Open Integrations

ONVIF/RTSP cameras; cloud/on-prem access; alarm panels Webhooks/APIs to ticketing, SIEM, Teams/Slack

Privacy by Design

Data minimization & retention windows; signed, expiring evidence links Masking/privileged areas; audio policies by jurisdiction SSO/MFA; role-based access & least-privilege

  • Evidence handling uses signed, expiring links; only the right people can access incident media, and only for the right amount of time.

Data Security & Evidence

TLS in transit, AES-256 at rest; audit logs for all operator/guard actions Chain-of-custody notes included in incident packets

Insurance & Risk Transfer

Coverage TypeLimits
General Liability$2M occ / $4M agg
Workers' CompStatutory / $1M EL
Auto Liability$1M combined single limit
Professional / E&O$1M
Umbrella/Excess$5M

COIs & endorsements available on request (Primary & Non-Contributory; Waiver of Subrogation where required).

Documentation & Requests

Available Documentation:

  • License copies (PPO, city permits)

  • COIs & endorsement samples

  • W-9 / vendor onboarding packet

  • SOC SOP abstracts (non-sensitive)

  • Data & privacy policy summary

  • Risk assessments & site SOP templates (on engagement)

    Need something specific for procurement? Send the requirement text—we'll mirror it in our endorsements or provide equivalent documentation.

Frequently Asked Questions

Need Compliance Documentation?

Request our full compliance packet including license copies, insurance certificates, training records, and privacy policies. We're ready to support your procurement and audit requirements.

Get Custom Assessment

AGS Protect is BSIS-licensed. Monitoring practices align to UL-827. Insurance carried through A-rated carriers.

Last updated: October 4, 2025