Privacy Policy

Last updated: August 19, 2025

This Privacy Policy explains how AGS Protect, Inc. (“AGS,” “we,” “us,” “our”) collects, uses, and safeguards information on agsprotect.com (the “Site”). By using the Site, you agree to this Policy. If anything here is unclear, email info@agsprotect.com.

What we collect

Information you provide

Contact/quote form fields (name, email, phone, company/property, location, services of interest, message).

Emails you send to sales@agsprotect.com, rfp@agsprotect.com, or info@agsprotect.com, including attachments (e.g., RFP PDFs).

Information collected automatically

Basic analytics and device data: pages viewed, time on page, approximate geolocation (by IP), browser/OS, referral source.

Cookie identifiers for site functionality and analytics (see “Cookies & Analytics” below).

Business communications

Our correspondence with you (e.g., scheduling, proposals) and your preferences (e.g., newsletter opt-in).

We do not intentionally collect sensitive personal information through the Site.

How we use information

  • Respond to you: answer questions, schedule assessments, prepare quotes/proposals.
  • Operate and improve the Site: troubleshoot, secure, and measure performance.
  • Send what you requested: e.g., an RFP template or a resource you opted into.

We do not sell personal information. We may share limited data with service providers who assist Site operations (e.g., email, web hosting, analytics), under confidentiality and data-protection obligations.

Cookies & Analytics

Analytics Technologies We Use

We use Google Tag Manager (GTM) and Google Analytics 4 (GA4) to measure aggregate Site usage and improve our services. These technologies use cookies or similar identifiers to collect usage data. Specifically, we track:

  • Page views: Which pages you visit and how long you spend on them
  • Link clicks: When you click phone numbers, email addresses, or call-to-action buttons
  • Navigation patterns: How you move through the Site
  • Device and browser information: Your browser type, operating system, and screen size
  • Referral source: How you found our Site (e.g., search engine, direct visit)

Third-Party Services

We also use HubSpot for contact forms and lead management. HubSpot may set cookies to remember form preferences and improve your experience.

Your Privacy Controls

We do not use analytics to identify you personally. GA4 anonymizes IP addresses by default. You can control cookies by:

  • Blocking or deleting cookies in your browser settings
  • Using Google's Analytics Opt-Out browser add-on
  • Adjusting your ad personalization settings in your Google account

Cookie Categories

  • Essential Cookies: Required for Site functionality, including forms and security features
  • Analytics Cookies: Help us understand how visitors use the Site to improve content and performance
  • Consent Cookies: Remember your cookie preferences (does not contain personal information)

By using the Site, you consent to our cookie and analytics use as described. You can withdraw consent at any time by clearing your browser cookies or adjusting your browser settings.

CCPA/CPRA (California) rights

If you are a California resident, you may have rights to access, correct, delete, and limit use of certain personal information, and to opt out of “sale” or “sharing” of personal information.

We do not sell personal information.

To submit a request, email info@agsprotect.com with “California Privacy Request,” describing what you're requesting. We'll verify your identity before acting. You may designate an authorized agent (with valid documentation).

Notice at collection: We may collect identifiers (e.g., name, email, phone), commercial info (service interests), internet activity (pages viewed, device/browser), and approximate location (IP). Purposes: respond to inquiries, operate the Site, security, analytics. We retain data only as long as needed for these purposes.

Security, retention, children

Security

We use reasonable administrative, technical, and physical safeguards (HTTPS, access controls). No method is 100% secure; please avoid sending highly sensitive data via web form.

Retention

We keep inquiry/RFP records as needed to serve you and for compliance; analytics are retained in aggregate per provider defaults. You may request deletion (subject to legal/operational limits).

Children

The Site is not directed to children under 13 and we do not knowingly collect data from them.

Third-party links

Our Site may link to third-party websites. Their privacy practices and terms apply on those sites.

Contact

Email (privacy): info@agsprotect.com

Mail: AGS Protect, Inc., 6133 Bristol Parkway, Suite 175, Culver City, CA 90230

Phone: 424-800-2401

California licensing notice

AGS Protect, Inc. is fully licensed, bonded, and insured. California PPO (Private Patrol Operator): #120343. (Also see /about/compliance-certifications for more on licensing, training, and insurance.)

Website use notice (not a services contract)

Content on this Site is provided for general information and marketing purposes only and does not create a contract, guarantee pricing/availability, or constitute professional advice. Any services are governed by a separate written agreement.

Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above reflects the latest version. If changes materially affect how we handle personal information, we will take reasonable steps to notify you (e.g., updating this page). Continued use of the Site after changes means you accept the revised Policy.

Short Cookie Notice (summary)

We use essential cookies to run the Site, analytics cookies (Google Tag Manager and GA4) to understand usage patterns, and HubSpot cookies for form functionality. We track page views, link clicks, and navigation to improve our services. No personal information is collected through analytics. By using the Site, you consent to our cookie use. You can block cookies in your browser, though some features may not function without them.

Accessibility

We strive to meet WCAG 2.2 AA accessibility standards. If you encounter barriers or need content in an alternative format, email info@agsprotect.com or call 424-800-2401 and we'll help.